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Level 2 National Certificate for Door Supervisors
- This qualification is applicable to candidates within England and Wales.
What is the BIIAB Level 2 National Certificate for Door Supervisors (NCDS)?
Who is this qualification for?
What does the qualification cover?
What are the benefits of obtaining this qualification?Why choose the BIIAB Level 2 NCDS?
How long is the training course, where can I take it, and how much will it cost?
What does the assessment involve?What is the BIIAB and what other qualifications are available?
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What is the BIIABLevel 2 NCDS?
The SIA issues licences to door supervisors who meet their criteria. In the interests of the industry as a whole and in support of its licence to practise, the SIA invited BIIAB and City & Guilds to work together to develop the BIIAB Level 2 National Certificate for Door Supervisors.
To qualify for an SIA licence you will need to satisfy three requirements:
1) Pass an identity check
2) Pass a criminal records check
3) Possess a recognised door supervisor qualification.
The BIIAB Level 2 NCDS is such a recognised qualification and consists of two units:
- Unit 1 - Roles and Responsibilities of Door Supervisors - Including how to comply with the law, admission policies and procedures, refusing entry, searching, seizing articles, eviction, use of force, how to deal with emergencies, drugs, arrest, scene preservation and report writing.
- Unit 2 - Conflict Management for Door Supervisors - Takes candidates through managing conflict by applying dynamic risk assessment approaches, understanding the importance of self-awareness and acting proactively; how to resolve and learn from conflict.
Who is this qualification for?
The Level 2 NCDS is designed for those who wish to work in the industry; and is awarded to those who pass two examinations covering the basic knowledge and responsibilities of the occupation.
This nationally recognised qualification is the industry standard and enables a door supervisor to apply for a licence to practice.
Are there any exemptions to this qualification?
If you have completed a door supervisor training course and/or qualification you may be exempt from some or all of the SIA's training and qualification requirements. For a list of SIA's exemptions, visit http://www.the-sia.org.uk
Candidates who have previously achieved the BIIAB Level 2 NCDS - Licensed Premises; and also hold the updated modules for Fire Safety, Drugs Awareness and Conflict Management are entitled to full exemption.
If you have full exemption, you must contact BIIAB to request an Exemption Registration Form, providing your full name, address and date of birth. The form needs to be completed and returned to BIIAB so that your details can be sent to the SIA to confirm your exemption. Failure to submit this form will mean that your licence application cannot be processed by the SIA. The cost of obtaining exemption from BIIAB is £11.75 (including VAT).
What does the qualification cover?
Unit 1 - Roles and Responsibilities of Door Supervisors:
- the role of the door supervisor
- behavioural standards
- customer service skills
- health and safety at work
- civil and criminal law
- the law in relation to licensing
- equal opportunities
- young persons
- how to comply with regulations as a door supervisor
- searching people
- eviction/ejection
- offensive weapons
- first aid and emergencies
- drugs
- arrest
- incident recording and scene preservation.
Unit 2 - Conflict Management for Door Supervisors:
- introduction to communication skills and conflict management
- self-awareness
- avoiding conflict
- effective communication and customer service skills
- recognising and defusing conflict
- maintaining space
- defusing high risk conflict
- resolving and learning from conflict.
What are the benefits of obtaining this qualification?
On successful completion of each unit, candidates receive a nationally recognised certificate awarded by the BIIAB. The BIIAB Level 2 NCDS overarching certificate will be awarded once both units have been successfully completed.
Why choose the BIIAB Level 2 NCDS?
BIIAB is the wholly-owned awarding body of BII, the professional body for the licensed retail sector, which has the fastest growing professional membership of over 17,500.
With over 24 years of experience, BIIAB is the market leader in developing and awarding qualifications for the licensed retail sector.- BIIAB processed over 190,000 qualifications during 2005.
- BIIAB currently approves 500 centres, across 5000 locations in the UK, to deliver training and BIIAB examinations.
- All BIIAB qualifications provide solutions to specific market requirements, deliver real business benefits, and support careers in licensed retail for every type of premises.
- BII and BIIAB offer support and qualifications at every stage of your career
"BIIAB’s greatest strength is that, unlike our competitors, it is not simply an Awarding Body. BIIAB is part of BII, the thriving professional membership body for the Licensed Retail Sector. We are uniquely placed to provide a one-stop-shop for the industry - from a full portfolio of qualifications to support professionals through every stage of their career, to the additional support, status and benefits that BII membership offers.
We’re passionate about what we do and can guarantee that you’ll get the best service possible. Why go anywhere else?"
Cathie Smith, Director of BIIAB
How long is the training course, where can I take it, and how much will it cost?
The course will take 15 hours per unit, including the two examinations, and is offered by a wide range of BIIAB approved centres. The cost of courses is set by each approved centre. A handbook is available which outlines the content of the course, and contains all the knowledge required to pass the examination
What does the assessment involve?
There are two examinations, one for each unit. Each examination has 40 multiple-choice questions and will take one hour. While Unit 1 is a conventional multiple-choice paper, Unit 2 requires you to watch video clips before answering the questions.
What is the BIIAB and what other qualifications are available?
BIIAB is the dedicated Awarding Body for the licensed retail sector, and nationally accredited by the Qualifications & Curriculum Authority (QCA ).
BIIAB specialises in developing and awarding qualifications to support the licensed retail sector at all levels. BIIAB’s career path for licensed retailers ensures that training and qualifications are relevant for all job roles in the industry, from bar and retail staff through to advanced business managers.
The BIIAB portfolio includes qualifications for:
- staff development
- new licensed retail managers
- licensing
- management development.
For more information about any of the BIIAB qualifications, please contact the Qualifications Department on 01276 684449, visit www.biiab.org, or email qualifications@bii.org
