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BIIAB-approved organisations are able to access Quality Assured Delivery and Assessment (QADAP) packs by using the links below. To access the documents, please log into the BIIAB website and return to this page. If you do not have a user account, or if you are interested in delivering End Point Assessments through BIIAB, please contact Customer Support.

Level 2 Customer Service Practitioner

Level 2 Hospitality Team Member

Level 2 Retailer

Level 2 Supply Chain Warehouse Operative