Delivery
Orders placed before 2pm (Monday-Friday) will be despatched on the same day using a standard delivery service. Please note, items may arrive in separate parcels and can take 3-5 working days to arrive.
Note to Centres. If centres require handbooks for a particular set course the order must be placed at least One Week prior to the course date.
This allows the time for processing the order, and any delays that may occur with the postal service. Orders placed less than a week in advance cannot be guaranteed to arrive on time.
Please note that only approved BIIAB centres may be invoiced for handbooks and must be logged into CentreZone prior to ordering.
All other orders must be paid by credit/debit card.
Returns/Refunds
Unless faulty, handbooks cannot be returned/refunded.