BIIAB Handbooks
Scotland
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SCPLH
This handbook has been designed to support courses leading to the SCPLH and SCPLHR examinations.
from 1 £ 3.25 Incl. 0.00% VAT -
Handbook for the Award in Customer Service Excellence (Licensed Hospitality) - ACSELH/SACSELH
This easy-to-follow workbook has been designed to support courses leading to the BIIAB Award in Customer Service Excellence (Licensed Hospitality) (ACSE (LH)), and contains all the information required to pass the examination, together with activities and revision questions to help bring the learning to life.
from 1 £ 9.25 Incl. 0.00% VAT -
Handbook for the Award in Customer and Drinks Service - ACDS/SACDS
This easy-to-follow workbook has been designed to support courses leading to the Level 1 Award in Customer and Drinks Service (ACDS) for England Scotland & Wales
from 1 £ 9.25 Incl. 0.00% VAT -
Workbook for the Scottish Certificate for Licensed Premises Staff - SCLPS
This workbook has been designed to support courses leading to the BIIAB Scottish Certificate for Licensed Premises Staff examination, and help premises managers evidence staff training records.
from 1 £ 5.00 Incl. 0.00% VAT
Delivery
Orders placed before 2pm (Monday-Friday) will be despatched on the same day using a standard delivery service. Please note, items may arrive in separate parcels and can take 3-5 working days to arrive.
Note to Centres. If centres require handbooks for a particular set course the order must be placed at least One Week prior to the course date.
This allows the time for processing the order, and any delays that may occur with the postal service. Orders placed less than a week in advance cannot be guaranteed to arrive on time.
Please note that only approved BIIAB centres may be invoiced for handbooks and must be logged into CentreZone prior to ordering.
All other orders must be paid by credit/debit card.
Returns/Refunds
Unless faulty, handbooks cannot be returned/refunded.
