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BIIAB Level 2 Award in Licensed Retailing


This qualification covers all the subject areas that licensed premises managers need to be aware of when running their premises. It includes the BIIAB Level 2 Award for Personal Licence Holders and the BIIAB Level 2 Award in Licensed Hospitality Operations.

Upon successful completion, two nationally recognised qualifications are awarded. Candidates will be certificated for both units (the BIIAB Level 2 APLH and the BIIAB Level 2 Award in Licensed Hospitality Operations) as well as the overall qualification (the BIIAB Level 2 ALR).


Four days or 40 guided learning hours


The qualification comprises of:

  • The roles, responsibilities and functions of licensing authorities within the framework of the licensing objectives

  • The application process for a personal licence

  • The role and legal responsibilities of the personal licence holder, and the penalties relating to failure to comply with the law

  • The premises licence

  • The content and purpose of operating schedules

  • The role and duties of the designated premises supervisor

  • Unauthorised and temporary licensable activities

  • Rights of entry to licensed premises

  • Police powers with regard to suspension and closure of licensed premises

  • The specific prohibitions for the sale of alcohol

  • The strengths of alcoholic drinks, and the effects of alcohol on the human body

  • The protection of children from harm

  • The responsible retail sale of alcohol.

  • Cash security and stock control

  • Catering

  • Customer service

  • Employment law

  • Financial management

  • Gaming and machine income

  • Health and safety at work

  • Recruitment, induction and management of staff

  • Marketing and merchandising

  • Product knowledge & preparation for service

  • Key legislation for retailing responsibly and trading within the law

  • Crime prevention

Assessment: Two Multiple choice questions exams

Recommended training materials: BIIAB Level 2 Award for Personal Licence Holders Handbook and BIIAB Award in Licensed Hospitality Operations

Qualification title: BIIAB Level 2 Award in Licensed Retailing

Level: 2

QN: 600/5047/0

Credit: 4

Part of an apprenticeship: No

Regulation purpose: B. Prepare for further learning or training and/or develop knowledge and skills in a subject area

Regulation sub purpose: B1. Prepare for further learning or training. B2. Develop knowledge and/or skills in a subject area.