If you’ve lost or have a damaged Certificate and would like to order a new one please click here and follow the instructions.
When taking a BIIAB examination, it is essential that you are able to prove your identity. Click here for Acceptable Proof of Identification to make sure you get it right.
If you are unsatisfied with your result or have had a problem with a BIIAB centre and would like to make a complaint please click here.
If you’d like to verify a Qualification a learner has taken, please click here to complete the Verification Request form and for further information.