Information for Learners
If you’ve lost or have a damaged Certificate and would like to order a new one please click here and follow the instructions.
When taking a BIIAB examination, it is essential that you are able to prove your identity. Click here for Acceptable Proof of Identification to make sure you get it right.
Enquiries on Results / Complaints
If you are unsatisfied with your result or have had a problem with a BIIAB centre and would like to make a complaint please click here.
If you’d like to verify a Qualification a learner has taken, please click here to complete the Verification Request form and for further information.