If you require a replacement certificate then please fill out the relevant form below. The price of a replacement certificate is £21.60 (inc VAT), of which can be paid by credit/debit card, cheque or postal order. Please note that if paying by cheque or postal order, payment must be enclosed with the order form or it will not be processed.
Please allow at least 20 working days from receipt of the order form at BIIAB, for us to process your request.
Please note that during the current Covid-19 pandemic WE ARE UNABLE TO PRINT ANY replacement certificates - if you submit a request we will process your request as soon as we can safely access our office again.
If you are a learner and require a replacement certificate, please fill out the BIIAB Learner Replacement Certificate Form. You will be directed to SagePay upon completing the form to enter your card details. Payment will be held until we can confirm that we can fulfill your replacement request. If we have any problems with fulfilling your request, we will be in touch via the details you provide in the form.
If you are a centre ordering a replacement certificate on behalf of a learner, please fill out the BIIAB Centre Replacement Certificate Form. Payment will be invoiced to your centre in the usual way.
If you are paying for the replacement certificate by cheque or postal order, please download the Learner Replacement Certificate form here, or the Centre Replacement Certificate form here, then you must post your request to - BIIAB, Infor House, 1 Lakeside Road, Farnborough, Hampshire GU14 6XP.